プログレッシブ和英中辞典(第4版)の解説
おうたい【応対】
〔応接〕(a) reception
応対する 〔応接する〕receive；〔相手になる〕deal ((with))；〔店員が〕serve, wait on ((a customer))
客の応対で忙しい
I'm busy receiving visitors.
彼は応対が上手［下手］だ
〔人との接し方〕He is good [awkward] with people.／〔客の扱い〕He is [is not] good at making his visitors feel at home.
彼女は電話の応対が上手だ
She handles phone calls well.